At GravityDefyer.com, protecting your information is a priority. We use
128-bit Extended Validation Secure Sockets Layer (Green address bar EV-SSL) to encrypt your credit card number, name and address, so only GravityDefyer.com is able to decode your information and
recognize you as a repeat customer. This enables us to retrieve certain information that you previously provided so that you do not need to re-enter this information every time you shop with us.
Security Note: For your ensured security, please never send us your credit card information through e-mail, online cases, or live chat sessions.
Your privacy and security of your personal information is very important to us. Here's what we collect and how we use it.
Information We Collect
Personal information is collected in order to serve and communicate with our customers:
- Phone Number
- E-mail Address
- Transaction History
Online navigation and visitor information is collected through cookies and pixel tags. We use this information to help us better understand how our customers find us online. Information such as:
- The webpage you got to our website from.
- How often you visit us.
- What pages you view and how long you view them.
Transaction payment information is stored securely for customer convenience, but is not accessible to employees.
- Credit Card Numbers
- Authorization Information
Gravity Defyer allows all customers the opportunity to opt-out of our e-mail newsletters, special offers, and catalog mailings. To opt-out from e-mail newsletters and offers, click the "unsubscribe" link at the bottom of the e-mail. To unsubscribe to our catalog mailing, please log-in to your account at GravityDefyer.com and submit a CASE to customer support.
Information We Share with Others
Gravity Defyer partners with reputable companies for services
which include credit card processing, shipping, name and address verification, fraud protection or investigation, and market research.
We only provide these companies with the information they need to perform their services, and they are prohibited by contract from using the information for their own marketing purposes.
We do not share or sell e-mail addresses.
We occasionally share our mailing lists (names and addresses)
and general shopping activity with reputable companies whose products we think
our customers will be interested in.
The companies must meet the privacy standards set in place by
the Direct Marketing Association.
If you would like to opt-out of being included in our mailing
list sharing, please log-in to your account at GravityDefyer.com and submit a
CASE to customer support.